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The Social Imact of Customer Reviews

Do online reviews really make a difference?  Let’s skip right to the punch line here, with an emphatic yes.  Consumers absolutely use reviews as part of their online research efforts--and the reviews they find impacts their buying decisions. Just consider: 89% of consumers viewed online sources of product and service reviews as trustworthy--and another 80% [...]

By |2017-06-29T11:47:37+00:00June 27th, 2017|Reputation Management, Social Media Marketing|Comments Off on The Social Imact of Customer Reviews